ORDERING

All orders must be in writing. Telephone orders must be confirmed in writing with full details of the order, including catalog number, quantity, color, and a complete description of each item ordered.

Inquiries for products and services not in the catalog, should be directed to the Regional Marketing Coordinator.

SHIPPING AND HANDLING

All orders are F.O.B. manufacturing facility. A shipping and handling charge will be added to all other orders unless the merchandise is picked-up at the factory of origin.

STORAGE

Customer postponement of delivery may result in transferring the merchandise to storage at the customer's expense and risk. Such transfer shall be deemed delivery to the customer.

SECURITY INTEREST

Silver State Industries reserves a security interest in all goods delivered until full payment has been received. Nothing contained herein shall be construed in any way, to affect or limit our right to claim or enforce a materialman's lien as provided by applicable laws.

SHORTAGES / DAMAGED MERCHANDISE

You may refuse delivery of merchandise delivered by us in a damaged condition. If delivery is accepted, the damage must be noted on the bill of lading at the time of delivery and acknowledged by both the driver and the receiving agent.

All shortages will be noted on the bill of lading at the time of delivery. The notation must be acknowledged by both the driver and the receiving agent. Concealed shortages or damage must be reported to our Regional Marketing Coordinator within 5 days of delivery.